At Fonicom, we understand the challenges businesses face in managing their IT infrastructure and delivering applications with utmost efficiency. That’s why our managed colocation services go beyond traditional infrastructure management to include comprehensive application delivery solutions. With our expertise and cutting-edge technologies, we take care of every aspect of your IT environment, ensuring optimal performance, seamless operation, and secure application delivery.

Server and Compute Management

Our managed colocation services offer robust server and compute management solutions. We leverage advanced technologies and methodologies to ensure optimal server performance and uptime. Our team of certified professionals handle server configuration, routine maintenance, performance tuning, and troubleshooting. We also manage compute resources, ensuring efficient utilization and seamless operation, even during peak loads.

Provisioning and Decommissioning

Our provisioning services, including Metal as a Service solutions, ensure your IT infrastructure is set up to meet your specific business needs. We handle everything from server provisioning, network configuration, to software installation and configuration. Our decommissioning services ensure that your IT assets are retired and disposed of in a secure and environmentally friendly manner, adhering to all relevant regulations and standards. This includes data sanitization, asset tagging, and certified disposal or recycling.

Storage Management

We offer comprehensive storage management services, including SAN (Storage Area Network) and NAS (Network Attached Storage) solutions for block, file, and object storage workloads. Our team of experts not only help determine the best storage solution for your business but also actively manage these storage solutions on your behalf. We ensure your data is stored securely, can be accessed quickly and efficiently, and the storage systems are optimized and maintained for peak performance, thereby streamlining your business operations.

Network Services

Our network services encompass Edge, Distribution, and Access network management, as well as Peering arrangements. We ensure your network infrastructure is robust, resilient, and capable of handling your business needs. Our team of network engineers monitor network performance, manage traffic loads, and troubleshoot any issues that may arise, ensuring your network is always running at peak performance.

Security Services

Our comprehensive security services include Vulnerability Management, Intrusion Detection, Firewalls, Application Security, and DDoS protection. We employ advanced security technologies and methodologies to protect your critical infrastructure from both external and internal threats. Our Security Operations Center (SOC) provides round-the-clock monitoring and rapid response to any security incidents, minimizing potential damage and downtime.

Hardware and Software Lifecycle Management

We provide end-to-end hardware and software lifecycle management services. From procurement and installation to maintenance, upgrades, and eventual decommissioning, we ensure your IT assets are managed effectively throughout their lifecycle. Our team of experts will monitor your hardware and software for any issues, perform necessary updates and patches, and ensure they are always in line with your business needs and industry standards.

Monitoring Services

Our comprehensive monitoring services form a crucial part of our managed colocation offerings. We provide end-to-end monitoring solutions that cover all aspects of your IT infrastructure, ensuring optimal performance and swift issue resolution.

Network Monitoring

We continuously monitor your network performance, including bandwidth usage, latency, packet loss, and other key network metrics. Our team of network engineers promptly identifies and resolves any network anomalies or performance issues, ensuring uninterrupted connectivity and optimal network performance.

Infrastructure Monitoring

We keep a close eye on your servers, storage systems, and other critical infrastructure components. This includes monitoring system health, resource utilization (CPU, memory, disk space, etc.), and system logs. Our proactive approach helps identify potential issues before they impact your operations, ensuring your infrastructure’s reliability and performance.

Application Monitoring

Our monitoring services extend to your applications. We monitor application performance, user experience, and transaction times, among other metrics. This helps ensure that your applications are running smoothly and efficiently, providing the level of service your users expect.

Security Monitoring

We provide continuous security monitoring to protect your IT assets from threats. This includes monitoring for suspicious activity, detecting intrusions, identifying vulnerabilities, and managing patches. Our Security Operations Center (SOC) provides round-the-clock surveillance and rapid response to any security incidents.

Multi-Vendor Management

Our multi-vendor management services provide seamless coordination with multiple vendors, including hardware vendors, software vendors, and network service providers. We act as a single point of contact, handling all vendor-related issues and ensuring all aspects of your data center are functioning properly. This allows you to focus on your core business while we handle the complexities of vendor management.

Procurement and Logistics

We handle procurement and logistics on your behalf, ensuring that you always have the IT assets you need when you need them. We manage relationships with vendors, negotiate contracts, and handle logistics, ensuring your IT assets are delivered on time and in good condition.

Compliance

Our managed colocation services are designed to help you meet compliance requirements, such as PCI DSS, HIPAA, and GDPR. We ensure that your IT infrastructure is compliant with all relevant regulations and standards, and we provide regular reports and audits to demonstrate compliance.